Professional User Ratings - Digital Solutions 2025

PeakAvenue shines as a leader in quality management

As part of the Professional User Rating – Digital Solutions 2025 (PUR-DS 2025) conducted by techconsult, users have rated the PeakAvenue eQMS software with outstanding evaluations in the 'Quality Management' solution segment, earning it the title of Champion.

With above-average scores in the 'Company Rating' and 'Solution Rating' categories, PeakAvenue stands out significantly from the market. Our innovative solution delivers excellent performance and meets the highest quality standards – as confirmed by positive feedback from application experts. Out of a total of 24 market-relevant providers, PeakAvenue distinguishes itself through exceptional customer satisfaction and solution quality.

Award and label for PeakAvenue

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Provider and solution rating

Consistently at the top level

PeakAvenue impresses both as a provider and with its eQMS solution, securing a top position in the Champions Category. This recognition confirms PeakAvenue as one of the leading providers with excellent results across all evaluation criteria.

Respondents cast their votes in two categories:

  • On one hand, in the 'Company Rating', which examines aspects such as the provider's innovation capability, support, information and training offerings, and online presence.
  • On the other hand, providers must excel in the 'Solution Rating' in areas like functionality, user-friendliness, and customer satisfaction.

Provider Rating results

Consistently outstanding

PeakAvenue excels across all sub-criteria of the provider rating, establishing itself as a top contender in every aspect of the Company Rating.

PeakAvenue’s standout strengths:

  • Innovation

Our customers value PeakAvenue’s continuous development and innovative strength. With forward-thinking ideas and a clear understanding of our users' needs, we create solutions that offer true value.

  • Service and support

Our expert support teams are always accessible and provide comprehensive assistance - our customers rate this service with top marks.

  • Sustainability

Sustainable solutions are a central part of our corporate philosophy, and these values are reflected in the ratings.

At PeakAvenue, customer satisfaction is our top priority. Our corporate culture is dedicated to recognizing our customers’ potential and supporting them with innovative solutions. We continuously develop our products based on a deep understanding of our users' needs. In addition, we work systematically to continually optimize our solutions’ features to meet users' needs as best as possible.

Our users are also highly satisfied with our service and support offerings. Our support staff impress with their expertise, are easily reachable through a hotline, and provide customers with guidance and assistance to resolve issues quickly. The exceptional ratings in this area reflect just how much our customers benefit from our service and support.

Solution Rating results

Fully convincing

Both PeakAvenue as a company and our eQMS software were included in the league of champions in the PUR DS 2025. PeakAvenue achieved scores well above the market average in all criteria - both for basic features and solution-specific functions.

Outstanding ratings for PeakAvenue in the following areas:

  • Solution-specific functionality
  • Solution benefits
  • Product loyalty

Our software scores top marks for key basic features such as data security, ease of use, quick learning curve, mobile availability, analytics tools and seamless integration with other solutions.

PeakAvenue offers comprehensive features that cover all aspects of modern quality management: quality planning, quality control, risk management, audit management and supplier management. Users confirm that PeakAvenue leaves nothing to be desired and performs excellently across all evaluation criteria.

Our software optimally supports users in making their work more efficient, transparent and productive. Through automated processes, PeakAvenue promotes compliance with standards and regulations, improves product and service quality and increases the efficiency of workflows.

The excellent product loyalty rating shows that our customers would choose the software again at any time and recommend it to others without reservation.

About techconsult

Independent provider comparison for German-speaking countries

The Professional User Rating: Digital Solutions is an independent survey conducted by the research and analyst firm techconsult GmbH.

techconsult GmbH, one of the most renowned research and analyst firms in Germany, conducted around 4,100 representative online interviews as part of the “Professional User Rating: Digital Solutions”.

PeakAvenue achieves excellent results

PeakAvenue performs excellently at both provider and solution level and occupies a top position in the Champions Category. This award confirms PeakAvenue as one of the leading providers, achieving outstanding results across all evaluation criteria.

"PeakAvenue is a major player in the quality assurance software market and has secured a top position as champion in the “Quality Management” diamond in the Professional User Rating - Digital Solutions 2025.

PeakAvenue's software includes extensive modules for quality assurance and fully meets the requirements of users. This is reflected in excellent individual ratings in both evaluation levels and in the solution benefits.

PeakAvenue continuously focuses on innovations and improvements. Thanks to its modular structure, the quality management system can be combined to meet the individual needs of customers depending on the application. The high recommendation rate underlines the added value of the software and highlights the customer benefit of ensuring product quality.

The customer-oriented focus of the entire company with competent and qualified employees and a strong partner network also contribute to PeakAvenue's recipe for success.

Three reasons for PeakAvenue's high level of customer satisfaction:

  • PeakAvenue offers powerful modular software that is characterized by a high level of user-friendliness.
  • The quality management system covers the entire production cycle.
  • By using the software, users minimize risks and avoid errors by identifying problems at an early stage.

    Based on the results, it can be concluded that PeakAvenue has a confident approach to the needs of its customers and will continue to satisfy them across the board in the future.

    Managers and decision-makers who are currently looking for a quality management system should definitely take a look at PeakAvenue's products in the context of their own use case and include them in their selection of potential solutions.

  • Analyst statement – Verena Bunk, Senior Analyst, techconsult

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