Central instrument
Action Management (MM) accesses other Quality Center modules which may have actions attached to them. This provides you with a central overview and the option to track all actions from Complaints Management, FMEA, audits, Inspection data acquisition and APQP. Furthermore, it allows actions from independent modules to be included, therefore optimizing the organization of your own actions. This way the Action management module automatically supervises all deadlines and creates follow-ups and reminders.
Multilevel filtering
The Action Management module, you can filter across several levels, e.g. across departments, teams or individual employees in your company. This makes MM the ideal management tool for an overview and optimized control of resources to complete planned actions.
Greatest security
In Action Management, defined actions cannot be lost. The software gives control over completion statuses and the efficiency of actions via identification analysis – at a glance it is possible to see which actions have been successfully completed, remain open, or are partially completed. MM increases security in your company.
Clear communication
The escalation management automatically informs defined personnel if actions have not been processed, or deadlines exceeded. Actions between customers and suppliers can be exchanged and supervised via QC - Supply Chain.
Simple processing via QC - Web
All employees, including those outside the QM department, can take action quickly on the intranet via the web and edit actions. If the action is related to a Q-process, the respective context of the action (complaint, audit) can be viewed.
